Flagship offering

Device-as-a-Service

Like software-as-a-service, but for the hardware your people use every day. The device, the software, and the support arrive as one subscription you cannot buy as separate parts elsewhere. We own the full lifecycle, you own the outcomes.

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One subscription, three parts

The device

Laptops, desktops, workstations, tablets

The software

Operating system, licences, security

The support

Deployment, service desk, lifecycle

Why teams choose DaaS

Lower cost, less risk, more flexibility.

Operating cost, not capital outlay

Replace large upfront purchases with a predictable monthly subscription. Cost aligns with actual usage, and total cost of ownership stays consistently lower across the device life.

CapEx to OpExLower TCOUsage-aligned

Scale on demand

Adjust subscriptions up or down as headcount and consumption change.

Service-level agreements

Clear SLAs remove the uncertainty around maintenance and repair.

Full lifecycle managed

Procurement, deployment, updates, and retirement, handled end to end.

Sustainable by design

Devices are recovered, refurbished, or responsibly retired at end of life.

DaaS vs the old way

More than a lease, more than a purchase.

A finance lease only spreads the cost of hardware. DaaS bundles the device with the software and the people who keep it running, under a single agreement.

Traditional buy or lease

Large upfront capital expense
Hardware and software bought separately
Support contracted as an afterthought
Refresh cycles tie up capital in ageing assets
End-of-life disposal is your problem

AceGenX Device-as-a-Service

Predictable monthly operating cost
Device, software, and support in one bundle
Senior support across every OEM, pre and post sale
Refresh built into the subscription
Recovery and responsible retirement included

The lifecycle

One continuous loop, owned by us.

Every stage of the device life is our responsibility, so your team can spend time on the work that matters.

01
Plan
Right device and subscription for each role and workload.
02
Provision
Devices configured, secured, and shipped ready to use.
03
Support
Monitoring, service desk, and repair under a single SLA.
04
Refresh
Scheduled upgrades keep performance and security current.
05
Recover
Secure wipe, redeployment, or responsible disposal.

Subscription models

Built for B2B from the ground up.

Pick the part that fits today. Layer the rest as scope or appetite grows.

Model A

Device-enabled services add-on

Asset management and support delivered as an add-on to the IT equipment and data centre estate you already run. The fastest way to put a single team on your existing fleet.

Model B

Consumables-as-a-Service

Hardware services matched to the changing needs of your devices, supplied on demand at predictable rates.

Model C

Asset recovery

Scale and synchronise returns, improving the value recovered across each device's life.

Questions

Common questions about DaaS.

The physical device, the operating system and application licences it needs, configuration and deployment, ongoing service desk and repair, and end-of-life recovery. It is a single bundle that you cannot assemble from separate parts at the same value.

A lease only spreads the cost of the hardware. DaaS includes the software and the support, governed by one service-level agreement, with a single team accountable for the whole device experience.

Yes. Subscriptions flex with your headcount and workloads, so you add capacity for growth and release it when needs change, without stranded assets.

We recover every device, securely wipe data, and either redeploy it where it still has value or retire it responsibly. Sustainable deployment is part of the model, not an add-on.

See what DaaS would cost for your team.

Share your device estate and we will model a subscription, with the savings and service levels spelled out.

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